Frequently Asked Questions
Why do I have to pay a membership fee?
Since there is a contract or commitment, what happens if I decide to cancel?
Is this medicine "concierge"?
In Direct Primary Care (DPC), you pay not only for access; you are paying for medical care without additional co-payments or insurance billing.
Also, DPC comes without the high price tag… We make things affordable for people of all incomes, with or without insurance.
Does ALLIANCE DPC accept members with existing medical problems?
What happens if I am healthy? So I rarely go to the doctor?
Most unexpected visits to the emergency room or urgent care that would have emptied your pocket can easily be covered in a same-day appointment, online visit or phone call with the doctor, often saving the member enough to justify the cost of one year of membership!
Can you provide memberships (virtual visits, etc.) to people "out of state"?
If a member establishes care in person, we can provide problem monitoring over the phone or the Internet for some time. Some care (visits due to illness, etc.) must be provided in person, so we do not recommend people to join our plan unless they can visit us in person regularly.
Are there hidden fees?
What about laboratories and other tests?
When do I pay for medications, laboratories, etc.?
What are your regular hours of care? Nights or weekends?
Monday- 8:30 a.m. to 5:30 p.m.
Tuesday- 8:00 a.m. to 4:00 p.m.
Wednesday- 8:30 a.m. to 5:30 p.m.
Thursday- 8:30 a.m. to 5:30 p.m.
Friday- 8:30 a.m. to 3:00 p.m.
However, all members have access to the doctor 24/7 by phone/text message/email/video, and after-hours visits if necessary.
Do I need an appointment?
All you need to do is give us a call, or a send us a text message through our secure app to set up your next appointment.
What happens if I need external care? Specialists, diagnostic tests, emergency room, hospital?
However, we recommend having a HealthShare plan or a high-deductible insurance plan for unexpected and catastrophic events, such as surgery, emergency room visit, or hospitalization.